The Worst Customer Service Telephone Greeting… Ever!

Something as simple as how you answer the phone can drive customer perceptions around how easy or difficult it will be to work with your business.  [3 minutes]


Something as simple as how you answer the phone can drive customer perceptions around how easy or difficult it will be to work with your business.  [3 minutes]


Some of the world’s top companies have enlisted Jon Picoult to educate and motivate their organizations about the customer experience imperative.  Contact Jon to bring his message to your company.

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